Swissotel Chicago

323 East Wacker Drive, Chicago, United States, 60601-9722  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Chicago

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

Editorial review:

With its proximity to the Mile as well as to Millennium Park, and offering marvelous views over the Chicago River from some of its modern rooms, Swissotel Chicago is a wonderful choice for your stay, and also offers an onsite restaurant.

Verified Reviews:

  • View from my hotel room is pretty fanstastic - Good breakfast - I would recommend
  • Parking garages nearby - $10/day for internet - Gym has a couple of treadmills, bikes
  • View from the room, which was stunning - Staff was very courteous - Location is a little isolated
  • Rooms were very spacious - Room service quality was great - 3-4 block walk to michigan avenue
  • Beds were comfortable - Short walk from the magnificent mile - Pool and gym are on the 42nd floor

Overview

Ideally located by LaSalle \"L\" (Blue Line) underground station, Swissotel Chicago offers fast access to The Loop, Lake Michigan and The Field Museum and features a golf course, an outdoor swimming pool and a health club. Since 1988, it has been hosting guests in the center of Chicago.

The hotel boasts stunning location not far from galleries, museums and the tower as well as a river and parks. It is set 2 km from the center of Chicago renowned for The Magnificent Mile, Grant Park and Art Institute of Chicago.

Midway airport can be reached in 20 minutes by car from Swissotel Chicago.

Rooms

All 661 non-smoking rooms offer a telephone, a work area, a minibar, an in-room safe and individual climate control along with spacious bathrooms. As the hotel overlooks Lake Michigan and Millennium Park, guests can enjoy a breathtaking view from their rooms. Offering a modern interior, the rooms are fitted with contemporary furnishings and a fridge and coffee/tea makers for self-catering.

Eat & Drink

Guests can start a day with a hearty buffet breakfast in the restaurant. A fine selection of local dishes is served at the traditional restaurant. The café bar stocks coffee and tea to enjoy in a casual atmosphere.

A full breakfast is served at affordable prices. 

Services

Swissotel Chicago caters to the needs of guests providing a lift, allergy-free rooms and currency exchange as well as a copier, a business center and an exhibition space.

Relax

Guests with children can avail of a kids' club, cots and babysitting service offered at the hotel. Fitness center and a gym are among the on-site facilities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 70 per day.

Year renovated:   2012.  Number of floors:   41.  Number of rooms:   661.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant with air conditioning
  • Restaurant buffet
  • Lobby bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Television in lobby
  • Reflex massage

Room view

  • City view
  • Lake view
  • River view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 am

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, United States, 60601-9722

Get directions
City Center
  • Chicago
    4600 ft
Airports
Train Stations
  • Millenium Station
    1700 ft
  • Van Buren Street Station
    4300 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.1 mi
  • Bus stop
    400 ft
Restaurants
  • The Palm (cuisine: American, Steakhouse)
    300 ft
  • Aria (cuisine: American)
    600 ft
Parks
  • Daley Bicentennial Plaza
    1400 ft
  • Millennium Park
    2200 ft
Beaches
  • North Avenue Beach
    2800 ft
  • Ohio Street Beach
    2900 ft
Hotel information
  • Check-In:
    from  4 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    41
  • Number of rooms:
    661

Rooms and availability

Swissotel Chicago Classic Lakeview Room
Classic Lakeview Room
Bed type: Double Bed or King Size bed or Double beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This oversized room features an awe-inspiring view of Lake Michigan. The room includes one king bed or two double beds. Room Size: 30 square metres

Room facilities
    Swissotel Chicago Corner Room
    Corner Room
    Check Prices
    — Less information+ More information

    Room Size: 40 square metres Bed Size (s): 1 Extra large double views of the city skyline or Lake Michigan

    Swissotel Chicago Corner Lifestyle Suite
    Corner Lifestyle Suite
    Bed type: King Size bed
    Size: 745 sq. feet
    Check Prices
    — Less information+ More information

    Relish in an apartment-like suite with dramatic views of Lake Michigan, the Chicago River and the city skyline. The one-bedroom Corner Lifestyle Suite boasts 750 sq. ft. of luxury with such features as two baths including a garden tub, an executive work area and a spacious parlor area that is perfect for entertaining.

    Room facilities
      Swissotel Chicago Classic Room
      Classic Room
      Bed type: Double Bed or King Size bed or Double beds
      Size: 325 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      1 king bed or 2 double beds. Premium bedding. Room Size: 30 square metres

      Room facilities

        How to reach hotel

        hotel Swissotel Chicago Chicago location
        Show big map »

        Hotel Address:

        323 East Wacker Drive, Chicago, United States, 60601-9722

        Get directions
        City Center
        • Chicago
          4600 ft
        Airports
        Train Stations
        • Millenium Station
          1700 ft
        • Van Buren Street Station
          4300 ft
        Underground stations
        • LaSalle "L" Station (Blue Line)
          1.1 mi
        • Bus stop
          400 ft
        Restaurants
        • The Palm (cuisine: American, Steakhouse)
          300 ft
        • Aria (cuisine: American)
          600 ft
        Parks
        • Daley Bicentennial Plaza
          1400 ft
        • Millennium Park
          2200 ft
        Beaches
        • North Avenue Beach
          2800 ft
        • Ohio Street Beach
          2900 ft
        Hotel information
        • Check-In:
          from  4 am
        • Check-Out:
          until  12 pm
        • Year renovated:
          2012
        • Number of floors:
          41
        • Number of rooms:
          661

        Swissotel Chicago Location

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        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • River East Art Center - 1400 ft

        Places of interest

        • Wrigley Building - 1400 ft
        • Chicago Tribune Tower - 1400 ft

        Train stations

        • Millenium Station - 1400 ft

        Shopping areas

        • McDonald's Cycle Center - 1400 ft

        Amusement

        • Walt Disney Attractions - 1400 ft
        • Virtual World's Battletech - 1400 ft

        Museums

        • Bridgehouse and Chicago River Museum - 1400 ft
        • Chicago Athenaeum at Schamburg - 1400 ft
        • Hellenic Museum and Cultural Ctr - 1400 ft
        • Illinois Alliance For Arts ED - 1400 ft
        • Illinois Art Alliance - 1400 ft

        Halls

        • Navy Pier - 1700 ft

        Universities, Institutes

        • Scupe - 1400 ft
        • Taylor Business Institute - 1400 ft
        • University of Chicago Studies - 1400 ft
        • Univ-Chicago Investment Ofc - 1400 ft
        • Realtors Real Estate School - 1400 ft
        • Career Academy Inc - 1400 ft
        • Career Works Inc - 1400 ft
        • Gleacher Center-The University - 1400 ft
        • Real Estate Education CO - 1700 ft
        • Insti-Clinical Social Work - 1700 ft
        • Literacy Chicago - 1700 ft
        • Printing Industry of Illinois - 1700 ft

        Golf courses and Country clubs

        • Family Golf Ctr - 400 ft
        • Chicago Park District Tee Time - 1400 ft

        College Campuses

        • Argosy University - 1000 ft

        Local Attractions

        • Willis Tower - 1.0 mi
          233 South Wacker Drive, Chicago
        • Lyric Opera of Chicago - 5200 ft
          Chicago, IL
        • Oak Street Beach - 1.1 mi
          1000 North Lake Shore Drive, Chicago
        • Spertus Institute of Jewish Studies - 5100 ft
          610 S Michigan Ave, Chicago
        • The Newberry Library - 1.0 mi
          60 West Walton Street, Chicago

        Near the hotelNear the hotel

        • Millennium Park - 2200 ft
          201 E Randolph St, Chicago
        • Daley Bicentennial Plaza - 1400 ft
          337 East Randolph St, Chicago
        • Wrigley Building - 1600 ft
          410 North Michigan Ave, Chicago
        • McCormick Freedom Project - 1600 ft
          435 North Michigan Avenue, Chicago
        • Michigan Avenue Bridge - 1400 ft
          Michigan Ave., Chicago
        • Carbide and Carbon Building - 1500 ft
          230 North Michigan Ave, Chicago
        • Tribune Tower - 1600 ft
          435 N. Michigan Ave., Chicago

        Restaurants Nearby

        • The Palm - 300 ft

          Address: 323 E Wacker Dr
          Phone: (312) 616-1000

          71% likes this, based on 144 reviews
          Cuisine: American, Steakhouse
          Price Range: USD 32 - USD 81

        • Bockwinkel's - 500 ft

          Address: 222 N Columbus Dr
          Phone: (312)228-9920

          84% likes this, based on 45 reviews
          Cuisine: Bagels
          Price Range: USD 6 - USD 11

        • Cyrano's - 700 ft

          Address: 233 E Wacker (Lower Drive)
          Phone: (312) 629-2976

          58% likes this, based on 36 reviews
          Cuisine: American, French

        • Aria - 600 ft

          Address: 200 N Columbus Dr
          Phone: 312-444-9494

          76% likes this, based on 170 reviews
          Cuisine: American
          Price Range: USD 33 - USD 42

        • Khyber Pass - 700 ft

          Address: 233 E Wacker Drive
          Phone: (312) 856-1810

          60% likes this, based on 22 reviews

        Hotel information
        • Check-In:
          from  4 am
        • Check-Out:
          until  12 pm
        • Year renovated:
          2012
        • Number of floors:
          41
        • Number of rooms:
          661
        Hotels nearby
        Inn Of Chicago
        3 stars
        0.6km
        Ivy Hotel Chicago
        4 stars
        0.7km

        Swissotel Chicago Reviews

        Guest reviews are submitted by our customers after their stay at Swissotel Chicago

        Average guest rating

        7.6out of 10
        Excellent
        Based on 51 reviews

        Rating by category:

        Location
        2.0
        Rooms
        5.5
        Service
        2.0
        Value
        5.0
        Dining
        2.0

        Individual guest reviews

        • Family with children
          7.8

          The room was spacious and the bed comfortable.

          That I was charged for a beer I didn't take (this wascleared up). The biggest problem was when the elevators lost their power just prior to us getting on them to check out from the 29th floor. The service elevators were not stopping on our floor either after waiting 15 mins. We walked down all those flights (cement stairs)! My sciatic hurt and have had days of very sore lower calves.

        • Couple
          9.2

          Good location, nice rooms, good service and nice lake-view!

          You have to pay for extra services like breakfast (too expensive) and WIFI.

        • Single
          9.6

          Nice room; very confortable bed; wonderful lake view

          Only cost related: Expensive breakfast and internet access, and we did not get 4 extra hours free late checkout.

        • Older travelers
          10.0

          Very professional, great view of Lake Michigan, quiet, well appointed beautiful rooms.

          We paid for a lake view and it was beautiful

        • Family with children
          7.0

          Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

        • Older travelers
          7.8

          excellent central situation and view from the spacious 26th floor room. Excellent bed.

          On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

        • Single
          8.8

          sapcious room; beutiful location; friendly staff; proffesional concierge

          too many conventions going on; elevator system not efficient: long waiting time

        • Single
          9.2

          The restaurant Palm is really superior. The lady at the reception is extremely nice and hospitable. Food is superb. I tried steak and lobster with a side dish of asparagus. It is excellent. The chef is extremely experienced and can guess with 90% accuracy your preferences.

          The safe in the room was broken

        • Older travelers
          10.0

          Love the rooms and the bed so nice and you can walk to everything

        • Single
          10.0

          elegant design, lakeview room is worth the extra bucks. Was alot better than the room my colleague got at the sheraton.

        • Older travelers
          6.6

          The location of the hotel is excellent--right between Water tower shopping area and State street. The Palm restaurant was expensive but excellent.

          They do not accept points toward free nights when a guest has booked through a third party. The staff seemed cold, especially at the front desk--all business and no warmth.

        • Single
          7.4

          Location you can walk to any place of interest, from restaurants, shops, art gallery, etc.

          A front desk employee twice avoid to give me some advice, and refer me to another front desk employee, I hope is got anything to do for be hispanic.

        • Single
          6.6

          The room was spacious, the bed and linens fabulous. Dinner at The Palm restaurant was delectable, albeit pricey.

          The staff seemed to not communicate with each other at all nor seemed particularly concerned about their huge gaffe regarding my stay.

        • Family with children
          10.0

          The exercise equipment and pool were great.

          Cost of parking.

        • Older travelers
          6.2

          Location, view from room, coffee machine.

          Poor customer service - no reply to e-mails, confusion over bookings, housekeeping not great, 2 different people required to provide replenishment of tea/coffee and milk - different departments. For price, service was poor and amenities not as good as much cheaper Hilton E.G. no magnifying mirror in bathroom. Restaurant on site not owned by hotel and very expensive. Always a queue for concierge.

        How to reach hotel

        hotel Swissotel Chicago Chicago location
        Show big map »

        Hotel Address:

        323 East Wacker Drive, Chicago, United States, 60601-9722

        Get directions
        City Center
        • Chicago
          4600 ft
        Airports
        Train Stations
        • Millenium Station
          1700 ft
        • Van Buren Street Station
          4300 ft
        Underground stations
        • LaSalle "L" Station (Blue Line)
          1.1 mi
        • Bus stop
          400 ft
        Restaurants
        • The Palm (cuisine: American, Steakhouse)
          300 ft
        • Aria (cuisine: American)
          600 ft
        Parks
        • Daley Bicentennial Plaza
          1400 ft
        • Millennium Park
          2200 ft
        Beaches
        • North Avenue Beach
          2800 ft
        • Ohio Street Beach
          2900 ft
        Hotel information
        • Check-In:
          from  4 am
        • Check-Out:
          until  12 pm
        • Year renovated:
          2012
        • Number of floors:
          41
        • Number of rooms:
          661