Swissotel Chicago

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Chicago

Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 70 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

With its proximity to the Mile as well as to Millennium Park, and offering marvelous views over the Chicago River from some of its modern rooms, Swissotel Chicago is a wonderful choice for your stay, and also offers an onsite restaurant.

Verified Reviews:

  • View from my hotel room is pretty fanstastic - Good breakfast - I would recommend
  • Parking garages nearby - $10/day for internet - Gym has a couple of treadmills, bikes
  • View from the room, which was stunning - Staff was very courteous - Location is a little isolated
  • Rooms were very spacious - Room service quality was great - 3-4 block walk to michigan avenue
  • Beds were comfortable - Short walk from the magnificent mile - Pool and gym are on the 42nd floor

Overview

The classic 4-star Swissotel Chicago provides non-smoking rooms with a panoramic view of Lake Michigan and Millennium Park. The hotel opened its doors in 1988 and was remodeled in 2012.

Grant Park is within 15 minutes' walk away. The venue is set 20 minutes' walk from Chicago center.

The hotel is situated near a museum, a theater and a gallery.

A 20-minute stroll will take you to LaSalle \"L\" (Blue Line) subway station. Guests can reach Midway airport within 25 minutes by car.

Rooms

Swissotel Chicago has 661 guestrooms appointed with an in-room safe, climate control, a work area, a DVD player and a private toilet and provides ideal lodging in Chicago. Rooms come with the skyline view. They have carpet floor and luxury furniture.

Eat & Drink

Every day a hearty breakfast is served in the dining room. The large restaurant offers excellent local meals. The café bar serves cocktails and coffee. Guests can wine and dine at Aria and Bockwinkel's, located in the neighborhood.

A full breakfast is served at affordable prices. 

Services

Car and limousine rental services are also provided.

Relax

The property offers facials and massage for guests who seek relaxation. On-site fitness facilities include a fitness center and an exercise room.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at USD 70 per day.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   661.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Snowsports

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Swim-up bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room view

  • City view
  • Lake view
  • River view
  • Water view

Room facilities

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are allowed on request.

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722

Get directions
City Centre
  • Chicago
    4600 ft
Airports
Train Stations
  • Millenium Station
    1700 ft
  • Millennium Station
    1700 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.1 mi
  • Bus stop
    400 ft
Restaurants
  • The Palm (cuisine: American)
    300 ft
  • Aria (cuisine: American)
    600 ft
Parks
  • Grant Park
    1400 ft
  • Millennium Park
    2000 ft
Beaches
  • North Avenue Beach
    2800 ft
  • Ohio Street Beach
    2900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661

Rooms and availability

Swissotel Chicago photos Room
Lifestyle King Suite
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Lifestyle Corner Suite
Lake view
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Featuring a spacious parlor area, this large suite includes a private bathroom with 2 baths and an executive work area.

Premium Double Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Double Premium Room - City View

Skyline Room
Lake view
  • Room size:

    315 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Media:Television
Skyline King Room
River view
  • Room size:

    315 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Media:Television
Skyline Corner King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

PREMIER CORNER KING, 425 SF/40 SM SKYLINE, LAKE, NAVY PIER VIEWS

Premier Corner King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Featuring panoramic views of Lake Michigan and Navy Pier, this room includes a private bathroom with a separate bath and shower. A hairdryer and upscale bath amenities are also provided.

Swissotel Chicago photos Room Classic Room
Classic Double Room
City view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Classic Double /Bed Type: 2 Doubles /Size: 320 SQF / View: City.

Swissotel Chicago photos Room
King Room
City view
  • Room size:

    315 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Classic Triple Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Swissotel Chicago photos Room Classic Room
Wheelchair Accessible Room
City view
  • Room size:

    315 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • General:Work desk
  • Ironing facilities
  • Dining:Coffee/tea maker
Classic Quadruple Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Split-Level Junior Suite
  • Max occupancy:

    3 persons

  • Check Prices
Room Description:

This split-level suite offers a large seating room area and 2 bathrooms. An executive work area is also included.

Classic Flat
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 2 Double beds

  • Check Prices
Room Description:

Enjoy the style and comfort of our Classic Room accommodations and marvel at the state-of-the-art technology. Each room features one king or two double beds, 37" LCD flat panel television with split screen capabilities, high-speed and wireless internet* and an iHome alarm clock radio. The in-room technology also highlights a spacious executive work area with a multi-media docking station that enables you to use media devices (laptop, mp3 player, DVD player and more) simultaneously, in one handy location. *fee applies

Private King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Featuring views of downtown Chicago, this room includes a private bathroom with a separate bath and shower. A hairdryer and upscale bath amenities are also provided. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Swissotel Chicago photos Exterior Junior Suite
Private King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive Lower Floors Double Room
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Work desk
Room Description:

CLASSIC LAKEVIEW 2 DOUBLE,320 SF/30 SM LOW FLOOR, FLAT PANEL TV, EXECUTIVE WORK AREA

Executive Lower Floors King Room
River view
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
Executive King Suite
Water view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Executive Suite - City View

Executive Corner Suite
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Featuring burnished hardwood floors and upscale luxury furnishings, this spacious suite offers an executive office, parlor area and wine bar. A sofa bed is also included.

Swissotel Chicago Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

Places of interest

Train stations

Shopping areas

  • McDonald's Cycle Center1400 ft

Amusement

  • Walt Disney Attractions1400 ft
  • Virtual World's Battletech1400 ft

Monuments and Landmarks

Museums

  • McCormick Tribune Freedom Museum1400 ft
  • Chicago Athenaeum at Schamburg1400 ft
  • Hellenic Museum and Cultural Ctr1400 ft
  • Illinois Alliance For Arts ED1400 ft
  • Illinois Art Alliance1400 ft
  • Bridgehouse and Chicago River Museum1400 ft

Universities, Institutes

  • University of Chicago Studies1400 ft
  • Univ-Chicago Investment Ofc1400 ft
  • Taylor Business Institute1400 ft
  • Scupe1400 ft
  • Realtors Real Estate School1400 ft
  • Career Academy Inc1400 ft
  • Career Works Inc1400 ft
  • Gleacher Center-The University1400 ft
  • Literacy Chicago1700 ft
  • Printing Industry of Illinois1700 ft

Golf courses and Country clubs

  • Family Golf Ctr400 ft
  • Chicago Park District Tee Time1400 ft

College Campuses

Local attractions

  • Skydeck Chicago - Willis Tower1.0 mi
    233 S. Wacker Drive Entrance on Jackson Blvd
  • Lyric Opera of Chicago5200 ft
    Chicago, IL
  • Oak Street 5300 ft
    32 E Oak St # 200 State St. to Michigan Ave.
  • Museum of Contemporary Photography5000 ft
    At Columbia College Chicago 600 S. Michigan Ave.
  • Clark Street5200 ft
    Clark Street

Near the hotel

  • Millennium Park2000 ft
    201 East Randolph Street Between Michigan Avenue & Columbus Avenue
  • Cloud Gate2100 ft
    201 E. Randolph St. Millenium Park
  • Chicago Pedway 1100 ft
    Chicago, IL
  • Grant Park1400 ft
    337 E Randolph St
  • Aqua Tower700 ft
    225 N Columbus Dr Ste 220
  • Cloud Gate2100 ft
    201 E. Randolph St., between Michigan Ave & Columbus Ave, Chicago
  • North Michigan Avenue1400 ft
    Chicago, IL

Restaurants nearby

  • The Palm300 ft

    Address: 323 E Wacker Dr
    Phone: (312) 616-1000

    71% likes this, based on 144 reviews
    Cuisine: American
    Price Range: USD 32 - USD 81

  • Bockwinkel's500 ft

    Address: 222 N Columbus Dr
    Phone: (312)228-9920

    84% likes this, based on 45 reviews
    Price Range: USD 6 - USD 11

  • Cyrano's700 ft

    Address: 233 E Wacker (Lower Drive)
    Phone: (312) 629-2976

    58% likes this, based on 36 reviews
    Cuisine: American, French

  • Aria600 ft

    Address: 200 N Columbus Dr
    Phone: 312-444-9494

    76% likes this, based on 170 reviews
    Cuisine: American
    Price Range: USD 33 - USD 42

  • Khyber Pass700 ft

    Address: 233 E Wacker Drive
    Phone: (312) 856-1810

    60% likes this, based on 22 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661

Swissotel Chicago Reviews

Guest reviews are submitted by our customers after their stay at Swissotel Chicago

Average guest rating

7.6out of 10
Fabulous
Based on 62 reviews

Rating by category:

Rooms
5.5
Service
2.0
Value
5.0
Dining
2.0
Location
2.0

Guest reviews

  • Family with children
    7.8

    The room was spacious and the bed comfortable.

    That I was charged for a beer I didn't take (this wascleared up). The biggest problem was when the elevators lost their power just prior to us getting on them to check out from the 29th floor. The service elevators were not stopping on our floor either after waiting 15 mins. We walked down all those flights (cement stairs)! My sciatic hurt and have had days of very sore lower calves.

  • Couple
    9.2

    Good location, nice rooms, good service and nice lake-view!

    You have to pay for extra services like breakfast (too expensive) and WIFI.

  • Single
    9.6

    Nice room; very confortable bed; wonderful lake view

    Only cost related: Expensive breakfast and internet access, and we did not get 4 extra hours free late checkout.

  • Older travelers
    10.0

    Very professional, great view of Lake Michigan, quiet, well appointed beautiful rooms.

    We paid for a lake view and it was beautiful

  • Family with children
    7.0

    Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

  • Older travelers
    7.8

    excellent central situation and view from the spacious 26th floor room. Excellent bed.

    On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

  • Single
    8.8

    sapcious room; beutiful location; friendly staff; proffesional concierge

    too many conventions going on; elevator system not efficient: long waiting time

  • Single
    9.2

    The restaurant Palm is really superior. The lady at the reception is extremely nice and hospitable. Food is superb. I tried steak and lobster with a side dish of asparagus. It is excellent. The chef is extremely experienced and can guess with 90% accuracy your preferences.

    The safe in the room was broken

  • Older travelers
    10.0

    Love the rooms and the bed so nice and you can walk to everything

  • Single
    10.0

    elegant design, lakeview room is worth the extra bucks. Was alot better than the room my colleague got at the sheraton.

  • Older travelers
    6.6

    The location of the hotel is excellent--right between Water tower shopping area and State street. The Palm restaurant was expensive but excellent.

    They do not accept points toward free nights when a guest has booked through a third party. The staff seemed cold, especially at the front desk--all business and no warmth.

  • Single
    7.4

    Location you can walk to any place of interest, from restaurants, shops, art gallery, etc.

    A front desk employee twice avoid to give me some advice, and refer me to another front desk employee, I hope is got anything to do for be hispanic.

  • Single
    6.6

    The room was spacious, the bed and linens fabulous. Dinner at The Palm restaurant was delectable, albeit pricey.

    The staff seemed to not communicate with each other at all nor seemed particularly concerned about their huge gaffe regarding my stay.

  • Family with children
    10.0

    The exercise equipment and pool were great.

    Cost of parking.

  • Older travelers
    6.2

    Location, view from room, coffee machine.

    Poor customer service - no reply to e-mails, confusion over bookings, housekeeping not great, 2 different people required to provide replenishment of tea/coffee and milk - different departments. For price, service was poor and amenities not as good as much cheaper Hilton E.G. no magnifying mirror in bathroom. Restaurant on site not owned by hotel and very expensive. Always a queue for concierge.

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722

Get directions
City Centre
  • Chicago
    4600 ft
Airports
Train Stations
  • Millenium Station
    1700 ft
  • Millennium Station
    1700 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.1 mi
  • Bus stop
    400 ft
Restaurants
  • The Palm (cuisine: American)
    300 ft
  • Aria (cuisine: American)
    600 ft
Parks
  • Grant Park
    1400 ft
  • Millennium Park
    2000 ft
Beaches
  • North Avenue Beach
    2800 ft
  • Ohio Street Beach
    2900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661