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Swissotel Chicago

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Chicago

Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 70 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

With its proximity to the Mile as well as to Millennium Park, and offering marvelous views over the Chicago River from some of its modern rooms, Swissotel Chicago is a wonderful choice for your stay, and also offers an onsite restaurant.

Verified Reviews:

  • View from my hotel room is pretty fanstastic - Good breakfast - I would recommend
  • Parking garages nearby - $10/day for internet - Gym has a couple of treadmills, bikes
  • View from the room, which was stunning - Staff was very courteous - Location is a little isolated
  • Rooms were very spacious - Room service quality was great - 3-4 block walk to michigan avenue
  • Beds were comfortable - Short walk from the magnificent mile - Pool and gym are on the 42nd floor

Overview

The classic 4-star Swissotel Chicago provides non-smoking rooms with a panoramic view of Lake Michigan and Millennium Park. The hotel opened its doors in 1988 and was remodeled in 2012.

Grant Park is within 15 minutes' walk away. The venue is set 20 minutes' walk from Chicago center.

The hotel is situated near a museum, a theater and a gallery.

A 20-minute stroll will take you to LaSalle \"L\" (Blue Line) subway station. Guests can reach Midway airport within 25 minutes by car.

Rooms

Swissotel Chicago has 661 guestrooms appointed with an in-room safe, climate control, a work area, a DVD player and a private toilet and provides ideal lodging in Chicago. Rooms come with the skyline view. They have carpet floor and luxury furniture.

Eat & Drink

Every day a hearty breakfast is served in the dining room. The large restaurant offers excellent local meals. The café bar serves cocktails and coffee. Guests can wine and dine at Aria and Bockwinkel's, located in the neighborhood.

A full breakfast is served at affordable prices. 

Services

Car and limousine rental services are also provided.

Relax

The property offers facials and massage for guests who seek relaxation. On-site fitness facilities include a fitness center and an exercise room.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at USD 70 per day.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   661.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Water sports
  • Snowsports

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Swim-up bar
  • Coffee/Tea in lobby
  • Catering service

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room view

  • City view
  • Lake view
  • River view
  • Water view

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 17 years
Existing bedding FREE
Extra bed USD 50
Children above
17 years or adults
Extra bed USD 50
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722

Get directions
Airports
Train
  • Millenium Station
    1700 ft
  • Millennium Station
    1700 ft
Underground
  • LaSalle "L" Station (Blue Line)
    1.1 mi
  • Bus stop
    400 ft
Restaurants
  • The Palm (cuisine: American)
    300 ft
  • Aria (cuisine: American)
    600 ft
Parks
  • Grant Park
    1300 ft
  • Millennium Park
    2000 ft
Beaches
  • North Avenue Beach
    2800 ft
  • Ohio Street Beach
    2900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661

Rooms and availability

Swissotel Chicago photos Room
Lifestyle King Suite
Water view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
Room Description:

Lifestyle Suite 1 King / Bed Type: 1 King + 1 Sofabed / Size: 750 SQF / View: City and Lake or City and River.

Swissotel Chicago photos Exterior Hotel information
Lifestyle Parlor Corner Suite
City view
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee machine
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Swissotel Chicago photos Exterior Hotel information
Lifestyle Corner Suite
City view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Swissotel Chicago photos Room
Premier Corner King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Swissotel Chicago photos Room
Classic Double Room
City view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:High speed internet
  • Individual air conditioning
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Trousers press
  • Telephone
  • Alarm clock
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cots available
  • Dining:Mini-bar
  • Coffee machine
  • Dining area
  • Fridge
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • Radio
Swissotel Chicago photos Room Classic Room
Classic Double Room Mobility accessible
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • General:Facilities for disabled
Swissotel Chicago photos Room
King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Swissotel Chicago photos Room Classic Room
Classic King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
Swissotel Chicago photos Room Classic Room
Wheelchair Accessible Room
City view
  • Room size:

    315 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
Swissotel Chicago photos Room
Split-Level Junior Suite
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Swissotel Chicago photos Room
Junior Suite
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Swissotel Chicago photos Exterior Junior Suite
Private King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
Swissotel Chicago photos Room
Executive King Suite
Water view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
Room Description:

EXECUTIVE SUITE KING, 750 SF/69 SM SKYLINE, LAKE, PIER VIEW, PRIVATE SLEEP AREA

Swissotel Chicago photos Room
Executive Parlor Corner Suite
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Dining area
  • Glassware
  • Wine or champagne
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Swissotel Chicago photos Room
Executive Corner Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Glassware
  • Wine or champagne
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Premium Double Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Fridge
  • Media:Cable TV
  • Radio
Room Description:

Deluxe|Double Premium Room - City View

Large Double Room Mobility accessible
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Facilities for disabled
Large King Room Mobility accessible
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
Skyline Room
Lake view
  • Room size:

    315 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Skyline King Room
River view
  • Room size:

    315 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Skyline Corner King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Classic Triple Room
River view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Trousers press
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Suite
City view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Fridge
  • Media:Cable TV
  • Radio
Room Description:

Suite|SUITE CITY VIEW ( None )

Classic Quadruple Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Media:Television
Classic Flat
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
Executive Lower Floors Double Room
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Work desk
Room Description:

CLASSIC LAKEVIEW 2 DOUBLE,320 SF/30 SM LOW FLOOR, FLAT PANEL TV, EXECUTIVE WORK AREA

Executive Lower Floors King Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:High speed internet
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Fridge
  • Media:Cable TV
  • Radio
Room Description:

Suite|Executive Suite - City View

Swissotel Chicago Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Fannie May1400 ft
    343 N Michigan Ave
  • Harris Theater1500 ft
    205 E. Randolph St, Chicago
  • Wrigley Building1800 ft
    410 North Michigan Ave
  • The McCormick Bridgehouse & Chicago River Museum1500 ft
    376 N Michigan Ave
  • McCormick Freedom Project 1500 ft
    435 N Michigan Ave

Near the hotel

  • Aqua Tower700 ft
    225 N Columbus Dr Ste 220
  • Grant Park1300 ft
    337 E Randolph St
  • Chicago Riverwalk1400 ft
    100 E. Wacker Drive
  • Chicago Pedway 1100 ft
    Chicago, IL
  • North Michigan Avenue1400 ft
    Chicago, IL

Restaurants nearby

  • The Palm300 ft

    Address: 323 E Wacker Dr
    Phone: (312) 616-1000

    71% likes this, based on 144 reviews
    Cuisine: American
    Price Range: USD 32 - USD 81

  • Bockwinkel's500 ft

    Address: 222 N Columbus Dr
    Phone: (312)228-9920

    84% likes this, based on 45 reviews
    Price Range: USD 6 - USD 11

  • Cyrano's700 ft

    Address: 233 E Wacker (Lower Drive)
    Phone: (312) 629-2976

    58% likes this, based on 36 reviews
    Cuisine: American, French

  • Aria600 ft

    Address: 200 N Columbus Dr
    Phone: 312-444-9494

    76% likes this, based on 170 reviews
    Cuisine: American
    Price Range: USD 33 - USD 42

  • Khyber Pass700 ft

    Address: 233 E Wacker Drive
    Phone: (312) 856-1810

    60% likes this, based on 22 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661

Swissotel Chicago Reviews

Guest reviews are submitted by our customers after their stay at Swissotel Chicago

7.6
FabulousBased on57 reviews

Rating by category:

Location
2.0
Rooms
5.5
Service
2.0
Dining
2.0

Guest reviews

  • Family with children
    7.8

    The room was spacious and the bed comfortable.

    That I was charged for a beer I didn't take (this wascleared up). The biggest problem was when the elevators lost their power just prior to us getting on them to check out from the 29th floor. The service elevators were not stopping on our floor either after waiting 15 mins. We walked down all those flights (cement stairs)! My sciatic hurt and have had days of very sore lower calves.

  • Couple
    9.2

    Good location, nice rooms, good service and nice lake-view!

    You have to pay for extra services like breakfast (too expensive) and WIFI.

  • Single
    9.6

    Nice room; very confortable bed; wonderful lake view

    Only cost related: Expensive breakfast and internet access, and we did not get 4 extra hours free late checkout.

  • Older travelers
    10.0

    Very professional, great view of Lake Michigan, quiet, well appointed beautiful rooms.

    We paid for a lake view and it was beautiful

  • Family with children
    7.0

    Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

  • Older travelers
    7.8

    excellent central situation and view from the spacious 26th floor room. Excellent bed.

    On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

  • Single
    8.8

    sapcious room; beutiful location; friendly staff; proffesional concierge

    too many conventions going on; elevator system not efficient: long waiting time

  • Single
    9.2

    The restaurant Palm is really superior. The lady at the reception is extremely nice and hospitable. Food is superb. I tried steak and lobster with a side dish of asparagus. It is excellent. The chef is extremely experienced and can guess with 90% accuracy your preferences.

    The safe in the room was broken

  • Older travelers
    10.0

    Love the rooms and the bed so nice and you can walk to everything

  • Single
    10.0

    elegant design, lakeview room is worth the extra bucks. Was alot better than the room my colleague got at the sheraton.

  • Older travelers
    6.6

    The location of the hotel is excellent--right between Water tower shopping area and State street. The Palm restaurant was expensive but excellent.

    They do not accept points toward free nights when a guest has booked through a third party. The staff seemed cold, especially at the front desk--all business and no warmth.

  • Single
    7.4

    Location you can walk to any place of interest, from restaurants, shops, art gallery, etc.

    A front desk employee twice avoid to give me some advice, and refer me to another front desk employee, I hope is got anything to do for be hispanic.

  • Single
    6.6

    The room was spacious, the bed and linens fabulous. Dinner at The Palm restaurant was delectable, albeit pricey.

    The staff seemed to not communicate with each other at all nor seemed particularly concerned about their huge gaffe regarding my stay.

  • Family with children
    10.0

    The exercise equipment and pool were great.

    Cost of parking.

  • Older travelers
    6.2

    Location, view from room, coffee machine.

    Poor customer service - no reply to e-mails, confusion over bookings, housekeeping not great, 2 different people required to provide replenishment of tea/coffee and milk - different departments. For price, service was poor and amenities not as good as much cheaper Hilton E.G. no magnifying mirror in bathroom. Restaurant on site not owned by hotel and very expensive. Always a queue for concierge.

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722

Get directions
Airports
Train
  • Millenium Station
    1700 ft
  • Millennium Station
    1700 ft
Underground
  • LaSalle "L" Station (Blue Line)
    1.1 mi
  • Bus stop
    400 ft
Restaurants
  • The Palm (cuisine: American)
    300 ft
  • Aria (cuisine: American)
    600 ft
Parks
  • Grant Park
    1300 ft
  • Millennium Park
    2000 ft
Beaches
  • North Avenue Beach
    2800 ft
  • Ohio Street Beach
    2900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661