Swissotel Chicago

323 East Wacker Drive, Chicago, United States, 60601-9722  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Swissotel Chicago

Internet

Paid wired internet connection

Parking

USD 70 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

With its proximity to the Mile as well as to Millennium Park, and offering marvelous views over the Chicago River from some of its modern rooms, Swissotel Chicago is a wonderful choice for your stay, and also offers an onsite restaurant.

Verified Reviews:

  • View from my hotel room is pretty fanstastic - Good breakfast - I would recommend
  • Parking garages nearby - $10/day for internet - Gym has a couple of treadmills, bikes
  • View from the room, which was stunning - Staff was very courteous - Location is a little isolated
  • Rooms were very spacious - Room service quality was great - 3-4 block walk to michigan avenue
  • Beds were comfortable - Short walk from the magnificent mile - Pool and gym are on the 42nd floor

Overview

Swissotel Chicago is positioned in a prestigious area of Chicago close to Shedd Aquarium, Dearborn Station and The Loop. Since 1988, it has been hosting guests in the center of Chicago.

The property is notable for its stunning location 20 minutes’ walk from Chicago city center, close to a gallery, a museum and a theater as well as a river and parks. Thanks to a bus stop nearby, the contemporary hotel is well connected with other parts of Chicago.

Quick access to an oceanarium, restaurants and a zoo is provided.

LaSalle \"L\" (Blue Line) underground station is close to Swissotel Chicago. 20 minutes by car from Midway airport.

Rooms

The property comprises 661 non-smoking guestrooms with a magnificent view on the skyline. Many guestrooms offer views of Lake Michigan and Millennium Park. These rooms come with a modern interior and hardwood furnishings.

Eat & Drink

Every morning a hearty buffet breakfast is served. Guest will enjoy local meals in a comfortable setting of the traditional restaurant. Guests can savor coffee and cocktails in the café bar. The property is set in Near East Side district, within about 5 minutes' walk of Aria and Bockwinkel's that serve delectable meals.

A full breakfast is served at affordable prices. 

Services

The hotel offers shopping service, room service and 24-hour front desk together with a news stand, a gift shop and a storage room for guests' comfort.

Relax

Guests will appreciate a treatment room, a spa lounge and a hot tub as well as massage and facials provided on site. On-site fitness amenities include treadmills, a fitness center and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 70 per day.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   661.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Paid wired internet connection
  • Paid parking
  • Off-site parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop
  • Fireplace
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Lake view
  • River view
  • Water view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Sink
  • Toilet

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 50 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Swissotel Chicago Chicago location
Show big map »

Hotel Address:

323 East Wacker Drive, Chicago, United States, 60601-9722

Get directions
City Center
  • Chicago
    4600 ft
Airports
Train Stations
  • Millenium Station
    1700 ft
  • Millennium Station
    1700 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.1 mi
  • Bus stop
    400 ft
Restaurants
  • The Palm (cuisine: American)
    300 ft
  • Aria (cuisine: American)
    600 ft
Parks
  • Daley Bicentennial Plaza
    1400 ft
  • Millennium Park
    2200 ft
Beaches
  • North Avenue Beach
    2800 ft
  • Ohio Street Beach
    2900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    661

Rooms and availability

Swissotel Chicago photos Room Classic Lakeview Room
Classic Lakeview Room
Bed type: King-size bed or 1 King-size bed or 2 Double beds or Double beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

This oversized room features an awe-inspiring view of Lake Michigan. The room includes one king bed or two double beds. Room Size: 30 square metres

Room facilities
    Swissotel Chicago photos Room Corner Room
    Corner Room
    Check Prices
    — Less information+ More information

    Room Size: 40 square metres Bed Size (s): 1 Extra large double views of the city skyline or Lake Michigan

    Swissotel Chicago photos Room Corner Lifestyle Suite
    Corner Lifestyle Suite
    Bed type: 1 Single bed
    Size: 8075 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Relish in an apartment-like suite with dramatic views of Lake Michigan, the Chicago River and the city skyline. The one-bedroom Corner Lifestyle Suite boasts 750 sq. ft. of luxury with such features as two baths including a garden tub, an executive work area and a spacious parlor area that is perfect for entertaining.

    Room facilities
      Swissotel Chicago photos Room Classic Room
      Classic Room
      Bed type: King-size bed or 1 King-size bed or 2 Double beds or Double beds
      Size: 325 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      1 king bed or 2 double beds. Premium bedding. Room Size: 30 square metres

      Room facilities

        How to reach hotel

        hotel Swissotel Chicago Chicago location
        Show big map »

        Hotel Address:

        323 East Wacker Drive, Chicago, United States, 60601-9722

        Get directions
        City Center
        • Chicago
          4600 ft
        Airports
        Train Stations
        • Millenium Station
          1700 ft
        • Millennium Station
          1700 ft
        Underground stations
        • LaSalle "L" Station (Blue Line)
          1.1 mi
        • Bus stop
          400 ft
        Restaurants
        • The Palm (cuisine: American)
          300 ft
        • Aria (cuisine: American)
          600 ft
        Parks
        • Daley Bicentennial Plaza
          1400 ft
        • Millennium Park
          2200 ft
        Beaches
        • North Avenue Beach
          2800 ft
        • Ohio Street Beach
          2900 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2012
        • Number of floors:
          43
        • Number of rooms:
          661

        Swissotel Chicago Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        Train stations

        Shopping areas

        Amusement

        • Walt Disney Attractions - 1400 ft
        • Virtual World's Battletech - 1400 ft

        Monuments and Landmarks

        Museums

        • Bridgehouse and Chicago River Museum - 1400 ft
        • Chicago Athenaeum at Schamburg - 1400 ft
        • Hellenic Museum and Cultural Ctr - 1400 ft
        • Illinois Alliance For Arts ED - 1400 ft
        • Illinois Art Alliance - 1400 ft
        • Gallery 37 - 1700 ft

        Universities, Institutes

        • Taylor Business Institute - 1400 ft
        • Univ-Chicago Investment Ofc - 1400 ft
        • Gleacher Center-The University - 1400 ft
        • Scupe - 1400 ft
        • Realtors Real Estate School - 1400 ft
        • Career Academy Inc - 1400 ft
        • Career Works Inc - 1400 ft
        • University of Chicago Studies - 1400 ft
        • Real Estate Education CO - 1700 ft
        • Literacy Chicago - 1700 ft
        • Printing Industry of Illinois - 1700 ft

        Golf courses and Country clubs

        • Family Golf Ctr - 400 ft
        • Chicago Park District Tee Time - 1400 ft

        College Campuses

        Local attractions

        • Willis Tower - 1.0 mi
          233 South Wacker Drive, Chicago
        • Lyric Opera of Chicago - 5200 ft
          Chicago, IL
        • Oak Street Beach - 1.1 mi
          1000 North Lake Shore Drive, Chicago
        • Spertus Institute of Jewish Studies - 5100 ft
          610 S Michigan Ave, Chicago
        • The Newberry Library - 1.0 mi
          60 West Walton Street, Chicago

        Near the hotel

        • Millennium Park - 2200 ft
          201 E Randolph St, Chicago
        • Daley Bicentennial Plaza - 1400 ft
          337 East Randolph St, Chicago
        • Wrigley Building - 1600 ft
          410 North Michigan Ave, Chicago
        • McCormick Freedom Project - 1600 ft
          435 North Michigan Avenue, Chicago
        • Michigan Avenue Bridge - 1400 ft
          Michigan Ave., Chicago
        • Carbide and Carbon Building - 1500 ft
          230 North Michigan Ave, Chicago
        • Tribune Tower - 1600 ft
          435 N. Michigan Ave., Chicago

        Restaurants nearby

        • The Palm - 300 ft

          Address: 323 E Wacker Dr
          Phone: (312) 616-1000

          71% likes this, based on 144 reviews
          Cuisine: American
          Price Range: USD 32 - USD 81

        • Bockwinkel's - 500 ft

          Address: 222 N Columbus Dr
          Phone: (312)228-9920

          84% likes this, based on 45 reviews
          Price Range: USD 6 - USD 11

        • Cyrano's - 700 ft

          Address: 233 E Wacker (Lower Drive)
          Phone: (312) 629-2976

          58% likes this, based on 36 reviews
          Cuisine: American, French

        • Aria - 600 ft

          Address: 200 N Columbus Dr
          Phone: 312-444-9494

          76% likes this, based on 170 reviews
          Cuisine: American
          Price Range: USD 33 - USD 42

        • Khyber Pass - 700 ft

          Address: 233 E Wacker Drive
          Phone: (312) 856-1810

          60% likes this, based on 22 reviews

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2012
        • Number of floors:
          43
        • Number of rooms:
          661
        Hotels nearby
        Loews Chicago Hotel
        4 stars
        0.3 km
        River Hotel Chicago
        4 stars
        0.5 km
        Inn Of Chicago
        3 stars
        0.6 km

        Swissotel Chicago Reviews

        Guest reviews are submitted by our customers after their stay at Swissotel Chicago

        Average guest rating

        7.6out of 10
        Fabulous
        Based on 52 reviews

        Rating by category:

        Location
        2.0
        Rooms
        5.5
        Service
        2.0
        Value
        5.0
        Dining
        2.0

        Guest reviews

        • Family with children
          7.8

          The room was spacious and the bed comfortable.

          That I was charged for a beer I didn't take (this wascleared up). The biggest problem was when the elevators lost their power just prior to us getting on them to check out from the 29th floor. The service elevators were not stopping on our floor either after waiting 15 mins. We walked down all those flights (cement stairs)! My sciatic hurt and have had days of very sore lower calves.

        • Couple
          9.2

          Good location, nice rooms, good service and nice lake-view!

          You have to pay for extra services like breakfast (too expensive) and WIFI.

        • Single
          9.6

          Nice room; very confortable bed; wonderful lake view

          Only cost related: Expensive breakfast and internet access, and we did not get 4 extra hours free late checkout.

        • Older travelers
          10.0

          Very professional, great view of Lake Michigan, quiet, well appointed beautiful rooms.

          We paid for a lake view and it was beautiful

        • Family with children
          7.0

          Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

        • Older travelers
          7.8

          excellent central situation and view from the spacious 26th floor room. Excellent bed.

          On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

        • Single
          8.8

          sapcious room; beutiful location; friendly staff; proffesional concierge

          too many conventions going on; elevator system not efficient: long waiting time

        • Single
          9.2

          The restaurant Palm is really superior. The lady at the reception is extremely nice and hospitable. Food is superb. I tried steak and lobster with a side dish of asparagus. It is excellent. The chef is extremely experienced and can guess with 90% accuracy your preferences.

          The safe in the room was broken

        • Older travelers
          10.0

          Love the rooms and the bed so nice and you can walk to everything

        • Single
          10.0

          elegant design, lakeview room is worth the extra bucks. Was alot better than the room my colleague got at the sheraton.

        • Older travelers
          6.6

          The location of the hotel is excellent--right between Water tower shopping area and State street. The Palm restaurant was expensive but excellent.

          They do not accept points toward free nights when a guest has booked through a third party. The staff seemed cold, especially at the front desk--all business and no warmth.

        • Single
          7.4

          Location you can walk to any place of interest, from restaurants, shops, art gallery, etc.

          A front desk employee twice avoid to give me some advice, and refer me to another front desk employee, I hope is got anything to do for be hispanic.

        • Single
          6.6

          The room was spacious, the bed and linens fabulous. Dinner at The Palm restaurant was delectable, albeit pricey.

          The staff seemed to not communicate with each other at all nor seemed particularly concerned about their huge gaffe regarding my stay.

        • Family with children
          10.0

          The exercise equipment and pool were great.

          Cost of parking.

        • Older travelers
          6.2

          Location, view from room, coffee machine.

          Poor customer service - no reply to e-mails, confusion over bookings, housekeeping not great, 2 different people required to provide replenishment of tea/coffee and milk - different departments. For price, service was poor and amenities not as good as much cheaper Hilton E.G. no magnifying mirror in bathroom. Restaurant on site not owned by hotel and very expensive. Always a queue for concierge.

        How to reach hotel

        hotel Swissotel Chicago Chicago location
        Show big map »

        Hotel Address:

        323 East Wacker Drive, Chicago, United States, 60601-9722

        Get directions
        City Center
        • Chicago
          4600 ft
        Airports
        Train Stations
        • Millenium Station
          1700 ft
        • Millennium Station
          1700 ft
        Underground stations
        • LaSalle "L" Station (Blue Line)
          1.1 mi
        • Bus stop
          400 ft
        Restaurants
        • The Palm (cuisine: American)
          300 ft
        • Aria (cuisine: American)
          600 ft
        Parks
        • Daley Bicentennial Plaza
          1400 ft
        • Millennium Park
          2200 ft
        Beaches
        • North Avenue Beach
          2800 ft
        • Ohio Street Beach
          2900 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2012
        • Number of floors:
          43
        • Number of rooms:
          661