Swissotel Chicago

323 East Wacker Drive, Chicago, IL, United States, 60601-9722show map
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Highlights
8
FabulousBased on  76 reviews
Overview

The classic 4-star Swissotel Chicago provides non-smoking rooms with a panoramic view of Lake Michigan and Millennium Park. The hotel opened its doors in 1988 and was remodeled in 2012.

Grant Park is within 15 minutes' walk away. The venue is set 20 minutes' walk from Chicago center.

The hotel is situated near a museum, a theater and a gallery.

A 20-minute stroll will take you to LaSalle \"L\" (Blue Line) subway station. Guests can reach Midway airport within 25 minutes by car.

Rooms

Swissotel Chicago has 661 guestrooms appointed with an in-room safe, climate control, a work area, a DVD player and a private toilet and provides ideal lodging in Chicago. Rooms come with the skyline view. They have carpet floor and luxury furniture.

Eat & Drink

Every day a hearty breakfast is served in the dining room. The large restaurant offers excellent local meals. The café bar serves cocktails and coffee. Guests can wine and dine at Aria and Bockwinkel's, located in the neighborhood.

A full breakfast is served at affordable prices. 

Services

Car and limousine rental services are also provided.

Relax

The property offers facials and massage for guests who seek relaxation. On-site fitness facilities include a fitness center and an exercise room.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at USD 14.95 per day.

Guest Parking

Private parking is possible on site at USD 70 per day.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   661.

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Facilities
Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

USD 70 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Coffee/Tea in lobby

Restaurant buffet

Swim-up bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Snowsports

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Swim-up bar
  • Coffee/Tea in lobby
  • Catering service

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room view

  • City view
  • Lake view
  • River view
  • Water view
  • Landscape view

Room features

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEExtra bedChildren above
17 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Chicago Athenaeum at SchamburgChicago Athenaeum at Schamburg1400 ft
Hellenic Museum and Cultural CtrHellenic Museum and Cultural Ctr1400 ft
Illinois Alliance For Arts EDIllinois Alliance For Arts ED1400 ft
Arts and Business CouncilArts and Business Council1700 ft
Cinema ChicagoCinema Chicago2700 ft
Career Academy IncCareer Academy Inc1400 ft
Career Works IncCareer Works Inc1400 ft
Harold Washington LibraryHarold Washington Library2000 ft
Family Golf CtrFamily Golf Ctr400 ft
Wrigley BuildingWrigley Building1800 ft410 North Michigan Ave
Michigan AvenueMichigan Avenue2400 ft Chicago, IL 60656 ‎
Marina CityMarina City2600 ft300 N. State St.
Water Tower Place Water Tower Place 4100 ft835 N Michigan Ave
Chicago Board of Trade BuildingChicago Board of Trade Building4800 ft141 W Jackson Blvd La Salle Street
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The PalmThe Palm300 ft323 E Wacker Dr
AriaAria600 ft200 N Columbus Dr
Bockwinkel'sBockwinkel's500 ft222 N Columbus Dr
Khyber PassKhyber Pass700 ft233 E Wacker Drive
Cyrano'sCyrano's700 ft233 E Wacker (Lower Drive)
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Emerald Casino IncEmerald Casino Inc3700 ft
Art Resources and TeachingArt Resources and Teaching4300 ft
Institute For the Intl EdctnInstitute For the Intl Edctn3700 ft
North Central Assn of CollegesNorth Central Assn of Colleges3700 ft
American Academy of ArtAmerican Academy of Art3700 ft
University of Illinois UrbanaUniversity of Illinois Urbana4000 ft
Admission Financial AidAdmission Financial Aid4300 ft
Center For Intl Business TradeCenter For Intl Business Trade4300 ft
American Institute of BankingAmerican Institute of Banking4600 ft
Oak Street BeachOak Street Beach1.1 mi1000 North Lake Shore Drive, Chicago
Wicker ParkWicker Park3.3 mi1425 N Damen Ave
Apollo Theater ChicagoApollo Theater Chicago3.3 mi2540 N Lincoln Ave, Chicago
Guaranteed Rate Field Guaranteed Rate Field 4.0 mi333 W 35th St
Wrigley FieldWrigley Field4.6 mi1060 W Addison
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Getting around
Airports
Midway (MDW)9.8 mi
Train
Millenium Station1700 ft
Millennium Station1700 ft
Underground
LaSalle "L" Station (Blue Line)1.1 mi
Bus
Bus stop400 ft
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Reviews
7.6
FabulousBased on  76  reviews

Rating by category:

2.0
Location
5.5
Rooms
2.0
Service
2.0
Dining
  • 10.0
    Exclusive

    The overall experience was fantastic. As a young group of girls, the hotel was not demeaning or condescending - all of the staff was in fact very helpful and accomodating to our needs. The hotel itself is lovely, centrally located, very nice overall. Stay was excellent.

  • 10.0
    Exclusive

    The front desk welcome by the coordinator, quietly stated options such as an upgrade and healthclub access as we stayed two nights.The (upgraded)corner room facing the navy pier was magnificent.The Palm Court food was superlative.The concierge extremely informative to us as first time visitors to Chicago.

  • 8.8
    Superb

    My recent visit to the Swissotel Chicago was the fourth time I have stayed there. Needless to say, if I were not satisfied, I would have not returned. I like this hotel for several reasons. It is attractive, clean, and very comfortable. It's triangular design is handsome and provides beautiful views of the city and lake. It also has a very convenient location.

  • 9.6
    Exclusive

    Rooms were very spacious and clean. Great walking distance to all activities.

    Rooms needed to have a refrigerator for guest use. Need to have a vending area so after hours you can purchase items at a resonible price. Free coffee in the Lobby should be their for guests.

  • 9.6
    Exclusive

    Excellent location and amenities, incredible view on the lake and pier from the room, nice fitness center and pool (with top view too)

    poor choice of the continental breakfast

  • 10.0
    Exclusive

    the room was clean, the service was generous an most important the location and the river and the lake view was great and relaxing and very romantic

  • 5.8
    Guest rating

    The location

    1. Despite 4 complaints regarding our sink draining plugged, issue was not fixed. Left 2 notes for housekeeping and called front desk twice. 2. Despite 3 complaints regarding broken air conditioner, issue was not fixed and I eventually requested to change to another room.

  • 8.8
    Superb

    Beds were comfortable, bedding/linen were high quality, clean room

    Service staff though pleasant and professional seemed overwhelmed at breakfast

  • 10.0
    Exclusive

    Everything - I try to stay here everytime I come to Chicago. Was in town for the Chicago Marathon. Of course they raise the rates for the weekend! Beautiful rooms and a great place to stay!

    I had gift cards to use and the front desk staff had a difficult time working with them. It took me over 15 minutes to check out because they did not know how to redeem the gift cards.

  • 9.6
    Exclusive

    We have stayed on Swissotel many times and enjoy it.

    Rate is somewhat high and also the parking fee.

  • 10.0
    Exclusive

    Everything-position was fantastic, rooms immaculate and we had a great view.

  • 9.2
    Superb

    It was very central to tourist attractions, you could walk or catch hop on hop off bus.beds are really comfortable.

    Shower door shut really forcefully and jammed my finger on first day.

  • 10.0
    Exclusive

    Everything! It was such a sumptous room after a tough traveling day. My son and I spent 2 nights and had a great time. The barstaff helped us find a great late eating place and gave great directions.

  • 10.0
    Exclusive

    We celebrated our anniversery and stayed in town, we had a great time.

  • 8.8
    Superb

    It was a beautiful hotel that was very well placed and easily accessible.

    Although the staff was helpful when approached, I was not left with an impression of warmth.

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Highlights
8
FabulousBased on  76 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEExtra bedChildren above
17 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Midway (MDW)9.8 mi
Train
Millenium Station1700 ft
Millennium Station1700 ft
Underground
LaSalle "L" Station (Blue Line)1.1 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room